Shipping policy
Welcome to CORA FAYE.
Thank you for choosing CORA FAYE. We are committed to providing a reliable and enjoyable shopping experience from the moment you place your order until it arrives at your doorstep. Please review our Shipping Policy below.
📦 Order Processing
After your order has been successfully placed and payment has been confirmed, our fulfillment team will begin preparing your items for shipment.
Orders are processed Monday through Friday, excluding weekends and public holidays. During holidays, promotional campaigns, or peak shopping periods, processing times may be slightly extended.
Every order is carefully inspected before dispatch to help ensure product quality and order accuracy.
🚚 Shipping Methods & Rates
We offer the following domestic shipping options for orders within the United States.
| Shipping Method | Order Amount | Shipping Fee |
|---|---|---|
| Standard Shipping | $0.00–$64.99 | $8.00 |
| Free Shipping | $65.00 and above | FREE |
| Expedited Shipping | $0.00–$99.99 | $18.00 |
| Free Expedited | $100.00 and above | FREE |
Expedited Shipping has an estimated delivery time of 6–10 business days, as displayed in our shipping settings.
Shipping fees are automatically calculated during checkout according to your order total and the available shipping options.
🔎 Order Tracking
Once your package has been shipped, you will receive a shipping confirmation email containing your tracking information.
Tracking updates may take some time to become available after the shipping carrier receives and scans your package.
You may also track your shipment at:
If you have any questions regarding your shipment, please contact our Customer Support Team.
📝 Shipping Information
To help ensure successful delivery, please note:
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Please verify your shipping address before completing your order.
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Shipping addresses may not be changed after an order has entered processing.
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Orders containing multiple products may be shipped separately depending on inventory availability.
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Shipping carriers are selected according to the destination and logistics availability.
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We currently do not deliver to APO, FPO, or DPO military addresses.
⏳ Shipping Delays
Although we work hard to process every order promptly, delays may occasionally occur due to circumstances beyond our control, including:
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Severe weather conditions
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Transportation disruptions
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Public holidays
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High shipping volumes
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Incorrect or incomplete shipping information
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Unexpected carrier delays
We sincerely appreciate your patience and understanding.
📦 Lost or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.
To help us investigate the issue, please provide:
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Order Number
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Photos of the shipping package
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Photos of the shipping label
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Photos of the damaged item, if applicable
Our support team will review the information and work with the shipping carrier to help resolve the issue.
🌎 Customs & Import Charges
International orders may be subject to customs duties, taxes, VAT, or import fees imposed by the destination country.
These charges are determined by local customs authorities and remain the responsibility of the customer.
🏢 Business Address
The address below is provided for business correspondence only and is not our return warehouse.
Please contact Customer Support before returning any merchandise to receive the correct return instructions and return address.
💌 Contact Us
CORA FAYE
Email: shop@corafaye.com
Business Address
2701 Tree Meadow Loop
Apopka, FL 32712
United States
Business Correspondence Only – Not a Return Address
This address is for business correspondence only and is not a return address. Please contact us by email before sending any items back.
If you have any questions regarding shipping or delivery, please contact shop@corafaye.com. Our Customer Support Team will be happy to assist you.
Thank you for shopping with CORA FAYE. We appreciate your trust and support.
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